Monday, March 29, 2010
How to Evaluate Business Correspondence
Writing is a critical communication skill for any business professional. Correspondence consists of memos, letters, and electronic mail. In accounting, correspondence is an effective way to make requests, persuade, propose, and deliver specific information. Words that Count is dedicated to assisting customers to not only write professionally, but also to evaluate business correspondence.
Audiences have predetermined expectations and attitudes about documents and the information within them. Audiences typically expect documents to have the following characteristics:
Content: The content in a document has to be correct and complete. Readers want to make sure that all the relevant issues have been addressed.
Appropriateness for Readers: The document has to be written with a particular reader in mind. Issues that are being discussed should be on a level the reader can understand. For most documents, it is better to focus on practical, explicit information and advice related to what is being discussed.
Conciseness: Documents have to be written as concisely as possible, given the reader's needs and the issues to be addressed.
Clarity: The style of the document has to be clear and readable. The words should convey the meaning with precision and clarity.
Coherence: The document should be structured so that it is coherent. The organization should be logical and the train of thought easy to follow. Main ideas should be summarized near the beginning of the document, and each paragraph should begin with a topic sentence.
Revision: The document should be polished and professional. It should be free of all spelling errors and typos; grammatical errors should not detract from the message.
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Great post and I do agree, a document should be polished and professional, and free of all spelling errors and typos. Because for a reader to have to stifle through errors makes the experience of reading the article not necessarily worth while. Once again good post.
ReplyDeleteYour post is very infomative and straight to the point. I would have liked to see a little more creativity in the title, and perhaps a more visually stimulating photograph. Other that that the setup of the post was great. It was an easy read and had a ton of good information. Keep up the good work!
ReplyDeleteI think Anna made some very good points in her comments. The title needs to be edited to the teacher's standards: a unique title (not the subject you are writing about) with your first name and initial of your last name included in it. The content of the post was great, very clear and to the point. The picture could have been a better choice, but it does make the point of writing very clear. Overall, you did a good job.
ReplyDeleteI agree with everyones earlier post. I think this would be a very helpful post for someone to learn the basics of business correspondence. Maybe you could have broken up your blog a little more to make it easier to read but regardless your post was still very well written.This is also a great blog for Words That Count as a whole. Good Job on your first post!
ReplyDeleteMy only suggestion, besides the title of course, would be to add spaces between paragraphs. Doing so doesn't seem like much, but it makes a world of difference to readers.
ReplyDelete